Rancho Cordova / Sacramento
- John E. Chaquica
- John M. De Rosa
- Jon Hendrickson
- Michael J. Kielty
- Randy Rendig
- Janis Ryan
- Kim J. Santin
- Cheryl Smith
- Mark R. Stone
- Charles Torretta
- Shirley Tse
- Art Turner
- Steven A. Woods
John E. Chaquica
President
(916) 859-4824
john.chaquica@georgehills.com
John E. Chaquica has over 20 years of experience in risk management and JPA leadership. John is responsible for laying out the strategic plan of GHC and heads up the firm's JPA Management Division, Optimum Risk Advisers. Prior to joining GHC, John was the Chief Executive Officer of Bickmore Risk Services, served as Executive Director for several California public entity self-insurance pools, and was a consultant to several other entities. Before joining Bickmore, John was a Partner in Gilbert Accountancy Corporation, when he was the Audit Partner and Industry Team Leader on public entity self-insured groups. John served as President and Treasurer of Sacramento's Court Appointed Special Advocates (CASA). He remains very active in the American Institute of Certified Public Accountants (AICPA) and the California Society of Certified Public Accountants (CSCPA). John holds an MBA from Golden Gate University, a BS in Accounting from California State University, Sacramento, and ARM designation from the Insurance Institute of America.
John M. De Rosa
Claims Adjuster
(916) 859-4809
john.derosa@georgehills.com
John has 21 years of multi-line adjusting experience. During his career, John has adjusted liability, commercial and personal property losses and has developed a high degree of skill in operating IBM / Windows compatible computer systems. Prior to joining GHC, John worked for Allstate Insurance Company, Sequoia Insurance Company, Unigard Insurance Group, AIM Insurance Company, and Koning & Associates. John has a BS from California State University, Sacramento.
Jon Hendrickson
Claims Adjuster
(530) 621-5627
jon.hendrickson@georgehills.com
Jon began his insurance career with Royal Insurance in 1977. His extensive training and experience is in multi-line claims adjusting. At GHC Jon specializes in casualty claims for self-insured accounts. Since 1996 Jon has been the dedicated Adjuster for the County of El Dorado. Jon earned his BA from California State University, Sacramento.
Michael J. Kielty
Chief Executive Officer
(916) 859-4804
michael.kielty@georgehills.com
Michael J. Kielty has been in the risk management and JPA leadership field for over 25 years. He began his highly respected career at Fireman's Fund Insurance Company, responsible for adjusting workers' compensation and liability claims. Over the years he served as JPA Executive Director / Program Director for School Insurance Authority (SIA), North Valley Schools Insurance Group (NVSIG), Santa Cruz / San Benito County Schools Insurance Group (SC-SBSIG), California Housing Workers' Compensation Authority (CHWCA). A former Senior Consultant at Advanced Risk Management Techniques (ARM Tech) hired to manage and grow the JPA Division, Mike holds a BS in Business Administration from California State University, Fresno, and an ARM designation from the Insurance Institute of America. He is a Charter Board Member of the CAJPA Accreditation Committee.
Randy Rendig
Branch Manager
(916) 859-4811
randy.rendig@georgehills.com
Randy's claim career began in 1976 at Liberty Mutual Insurance Company in San Jose, California. He also worked many years for California Casualty as the manager of their San Jose branch. Randy earned a BA from the University of California, Davis and holds professional designations of RPA and CCLA. He is a Liability Specialist in the public entity arena and is the Account Manager for the County of Sacramento, as well as the Schools Excess Liability Fund.
Janis Ryan
Corporate Administrator
(916) 859-4817
jan.ryan@georgehills.com
Janis Ryan has 37 years of financial experience starting as a bank teller and working her way up to Assistant Vice President, Operations. She also worked for several years in advertising, booking media time in the San Francisco Bay Area. Janis joined George Hills Company in 1986 as an Accounting Clerk and has been the firm's Corporate Administrator since 1999. She is responsible for all aspects of office and corporate operations, personnel, and finance. Janis attended San Francisco City College.
Kim J. Santin
GHC Finance and JPA Manager
(916) 859-4820
kim.santin@georgehills.com
Prior to joining GHC in 2009, Kim J. Santin was a Group Administration Manager at Bickmore Risk Services. Earlier in her career she was in charge of auditing, accounting services, and consulting engagements at Gilbert Accountancy Corporation for over 50 joint powers authorities and school districts. Her previous experience also includes seven years at Cooperative Personnel Services as the Financial Manager responsible for budgeting, financial preparation and presentation, financial forecasting, cash flow management, and strategic management. A former independent consultant to California pools and SIGs, Kim is a member of the American Institute of Certified Public Accountants (AICPA) and holds a BS from California State University, Sacramento.
Cheryl Smith
Claims Adjuster
(916) 859-4808
cheryl.smith@georgehills.com
Cheryl Smith, IIA Cheryl began her career with Farmer Insurance Group where she worked as an Office Claims Representative and Field Claims Representative for several years. In 1994 she was promoted to Litigation / Coverage / Comprehensive Personal Liability Specialist and held this position for 14 years before joining GHC. Cheryl has extensive experience handling complex coverage issues and is a specialist in the investigation, evaluation, and negotiation skills required when handling attorney represented, litigated, and / or direct bodily injury claims to conclusion. Cheryl holds an AA and BS, and has IIA designation.
Mark R. Stone
Claims Adjuster
(916) 859-4810
mark.stone@georgehills.com
Mark has been adjusting public entity liability claims for 20 years and has over 22 years of litigated claims management experience. He has the ability to handle claims management functions from investigations to attending settlement conferences and mediations. In 1986, Mark was the first claims examiner employed by the CSAC Excess Insurance Authority. He came to GHC from the Schools Insurance Authority (SIA) where he served for two years as the Risk Manager and 14 years as the Liability and Property Claims Department Manager. Mark served on the Schools Excess Liability Fund Board of Directors for over 13 years. He has an ARM designation from the Insurance Institute of America, and is a graduate of University of California, Davis where he obtained his BS in Physiology.
Charles Torretta
Claims Adjuster
(916) 859-4813
charles.torretta@georgehills.com
Chuck began his claims career in 1982 at Safeco Insurance as a Multi-Line Field Adjuster before moving onto Maryland Casualty as a Senior Property Adjuster. For the past 21 years he has been involved in a variety of supervisory positions at the home office and regional operations level with Crum and Forster and the Nationwide Companies including Allied and TIG. He has been at the Director and Manager levels overseeing operations in personal, commercial and farm business agricultural lines. He has earned a SCLA (Senior Claims Law Associate) designation and also MCSA (Master Certified Special Arbitrator). He has been an integral part of Arbitration Forums as an arbitrator since 1991. He graduated from the University of San Francisco with a BS in Business Administration and Management Science.
Shirley Tse
Claims Adjuster
(916) 859-4814
shirley.tse@georgehills.com
Shirley began her claims career in 1990 adjusting workers' compensation claims. She worked for the Massachusetts Attorney General's Office and served as a member of the Workers' Compensation Task Force investigating and assisting in the prosecution of insurance fraud cases. She continued her claims career at Liberty Mutual Insurance Company. In addition to her insurance claims experience, Shirley has over 10 years experience as an Investigator. She has worked for state, public and private agencies investigating civil and criminal cases, as well as responding to employment discrimination cases. Shirley is a graduate of Northeastern University and obtained her BS in Criminal Justice. She is also a member of the Association of Certified Fraud Examiners.
Art Turner
Claims Adjuster
(916) 859-4831
art.turner@georgehills.com
Art began his career with State Farm Insurance Company where he worked for 35 years. He first started as a Claims Adjuster but worked his way up into a management position within the claims department. After leaving State Farm Insurance Company, Art worked as an estimator for General Contracting. He has extensive experience in handling both commercial and personal lines claims.
Steven A. Woods
Workers' Compensation Investigation Division Manager
(916) 859-4826
steven.woods@georgehills.com
Steven A. Woods is a licensed private investigator. He was formerly a Principal with Woods & Hayden Investigations and has 20 years of workers' compensation experience. He began his career as a Multi-Line Adjuster with Liberty Mutual before accepting a position with Gallen Adjusters. Steve managed Gallen's Sacramento Office for five years. Later Steve started his own workers' compensation investigation practice. A graduate of California State University Chico, Steve earned degrees in Psychology and Liberal Arts.
